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ProCustomer Industry Leading Aftermarket Support
Allpax Retort Sterilization & Automation Systems
Axon Shrink & Stretch Sleeve Application Systems
Benchmark Food Distribution & Loading Systems
Brenton Case & Tray Packing & Robotic Systems
Currie by Brenton Conventional & Robotic Palletizing Systems
Dekka Case Taping Systems
Edson High Performance Case & Tray Packing Systems
EOL Packaging End of line Applications & Systems
EPI Labelers Flexible Packaging Labeling Systems
Federal Liquid Filling & Capping Systems
Flexible Packaging Flexible Packaging Applications & Systems
FLtecnics Rollstock Pouch Packaging Systems
Greydon Flexible Packaging Coding Systems
ID Technology Labeling, Marking & Coding Systems
Inever Stickpack & Sachet Packaging Systems
IPak Machinery Tray & Bliss Forming Systems
Jalbert Automation Services
KLEENLine Sanitary Product Handling Systems
LSI Pressure Sensitive Labeling Systems
Matrix Vertical Form Fill Seal Systems
NJM Packaging Pharmaceutical Packaging Systems
Orion Packaging Stretch & Pallet Wrapping Systems
Ossid Tray Packaging & Weighing Systems
Pace Packaging Bottle Unscrambling & Orienting Systems
Pacific Packaging Viscous Filling & Capping Systems
P.E. Labellers Decorative Labeling Systems
Rennco Vertical Bagging & Heat Sealing Systems
Roberts PolyPro Bottle & Box Handles & Application Systems
Shuttleworth Conveying & Material Handling Systems
Southern Packaging Rollstock Pouch Packaging Systems
Tekkra Shrink Bundling Systems
Texwrap Shrink Wrapping Systems
Toyo Jidoki Pre-Made Pouch Packaging Systems
Weiler Labeling Labeling & Serialization Systems
Wexxar/BEL Case Forming & Sealing Systems
Zalkin Americas Capping & Cap Handling Systems
Zalkin EMAA Capping & Cap Handling Systems
Zarpac Engineering & Integration Services

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Support Options

Instant Online Support

Allpax technicians are always available for critical support questions

 

 

 

 

 

 

 

 

 

 

 

 

When you order sterilization systems, robotics, material handling equipment or software from Allpax, we bring more to your company than just products. Our technical staff is available for on-line support. We've configured our controls systems so that we can offer our customers support that's only a phone call away. Using modems, we have the tools to dial into our customers' control system for instantaneous trouble-shooting. In most cases, we can diagnose a valve, control device or component as the root cause, right over the phone. This puts you back up and running in no time.

 

In-Plant Support

 

 

 

 

 

 

 

 

 

We understand processing plants, and we know that when equipment is down it costs you money. That's why Allpax uses severe-duty designs and components for all of our machinery. Even our laboratory and research machinery is built with industrial grade components.  With our advanced controls packages, most of the trouble-shooting for our equipment can be done electronically by modem. But when you need in-plant support, even the most advanced remote support system doesn't replace having an Allpax technician or engineer on site. Our people are available to support you to get your machinery back up and running.

 

Training and Technical Documentation

 

 

 

 

 

 

 

 

 

 

Good technical support includes good documentation. Allpax standardizes on software packages to maintain compatibility and transportability of files with our customers. We use AutoCAD for our drawings, Microsoft Project for our project planning schedules, Microsoft Access for parts database development, Microsoft Excel for spreadsheet calculations and functions, and Microsoft Word for technical manuals and technical sheets. We offer pre-installation and post-installation training for operators, maintenance personnel and supervisors.