Trey Traw Promoted to Service Manager at AllpaxOct 13, 2021
Allpax rethinks approach to service to give essential businesses higher uptime at the most economical cost
Traw, who has extensive experience in building customer loyalty, now supervises a team of mechanics and electricians responsible for new equipment installations, audits of installed customer equipment, and in-field and remote access service on Allpax manufactured retorts and automated batch retort systems. The service team also supports the production department at Allpax by assisting with manufacturing, assembling, and testing new equipment. This translates into more efficient installation, commissioning, and troubleshooting because the same technicians who build Allpax equipment also provide support once equipment is installed.
Traw and other department heads and team members are working on a reformulation of the Allpax approach to aftermarket services, which is evolving from an al a cart and reactive approach to a bundled and planned services strategy aimed at shaving customers’ service costs while improving overall equipment throughput and uptime.
"Every Allpax employee understands that he or she contributes to the success of essential human and pet food production businesses through our sterilization and automation technology," said Traw. "Our service team is the outward face of that care. We believe our new bundled services program is going to be a major step forward from an already exemplary base of operations."
For more information on Allpax service initiatives to improve operations, write to Trey.Traw@ProMachBuilt.com, or call him at 985-893-9277 x150. Visit www.Allpax.com for information on the company’s products and services.
Supporting the highest levels of product safety and regulatory compliance, Allpax manufactures processing and sterilization solutions for the food, beverage, pet food, pharmaceutical, and nutraceutical industries, including autoclaves, retort room components, fully automated retort rooms, and product handling equipment that supports retort room automation. Allpax is a product brand of ProMach, a global leader in packaging line solutions. As part of the ProMach Product Handling business line, Allpax helps our packaging customers protect and grow the reputation and trust of their consumers. ProMach is performance, and the proof is in every package. Learn more about Allpax at www.Allpax.com and more about ProMach at ProMachBuilt.com.
Media ContactJohn Eklund | 1-704-944-5340
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