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Contact Allpax Service

Allpax's strong reputation isn't just built on the machines we provide, but the after-sales service support we offer. Do you need to schedule a service visit? Do you need emergency service? Do you want to set-up a service contract? You have come to the right place. For service assistance, please see the below contact options and/or check out our Service Support Options and 24/7 Plus Support website pages.

  • Call us at 888-893-9277 or 985-893-9277. Our hours are as follows:
    • Normal Business Hours: Monday - Friday: 8:00am – 5:00pm CST
    • Afterhours: 5:00pm – 8:00am CST M-F, and on Saturdays, Sundays and Holidays. Just call 888-893-9277 or 985-893-9277, and choose option 3 (when prompted) to reach our after-hours call service.
  • E-mail us at Allpax.Service@promachbuilt.com.
  • Complete and submit the Service Inquiry Request form below.